A few items were damaged and 1 missing battery, but with 1 email 3 days shipping. We got it all . Awesome people, very polite, understanding and fast
The shipping was fast, the bikes are great and a small issue we had was fixed very quickly! We'd buy again!
Super fast acceleration for a little thing. Lower top speed of 15mph max is just right for younger kids. My boy who turned 7 today loves it! Would be awesome if you offered one with front (and rear?) suspension.
Everything arrived as expected. I’m 6’4” 250 lb, 61 yr old man. Bike feels great and rides great. I upgraded the seat for comfort. Love the bike. I had it assembled at a local bike sho and that was great as well. Had a little issue with shipping damage to a handle bar grip. But a quick email to customer service and they sent a new set.
We've had our bikes about a month now and they are perfect. We had to contact the help desk with questions about shipping and they were able to help us quickly. Thanks!
I have only put about 50.miles on the Zebra, but they were fun miles! It is comfortable and handles well. Seems to be very solidly built.
Mike from Customer service support was very helpful in getting my second bike delivered. Even though it was not a Himiway delivery issue (FedEx) he stayed on top of things and the delivery was eventually made a few days after proposed. Thanks Mike @Himiway Bike | Customer Service Department
I purchased a new bike with Himiway. I did have to contact customer service with a question related to shipping. The response time was great and shipping was as scheduled. I am very happy with the service from Himiway.
Bike was packed well arrived in perfect shape
My bikes were shipped when stated and tracking info was updated. Packaging was excellent and bikes received with no damage. Very happy!
I now own 6 Himiway bikes! Best on the market for the price! No problems!
I was pleased with the quick service by Himiway with shipping of my replacement battery. Thanks very much for the proper packaging to ensure that it was a safe shipment.
Package received in good condition. So well that if you dropped it from an air plane I don't think it would be damaged. Lol. Clear instructions. Very easy to follow and assemble. Love the bike!
Had my Cruiser a year...love the ride and how easy it gets me "off road"!
The shipping was fine. I got the product on time and I’d recommend it. Thank you.
I got the bike on time but the rack is not been delivered when there was a trucking info on the 18
The bike itself is nice. I am having trouble with the front wheel. We’re still working that out.
So my first comment is why is Richard’s review still on this site? I happen to love the mid drive motor. Yes it takes a little getting used to as far as throttle response, but that involves a fundamental understanding of the difference between mid drive and hub drive motors. I have about 2200 miles on my bike which I bought in May of this year, I have had no issues. I do a lot of back road riding in hilly Vermont. I love the hydraulic brakes in the security of the 4 inch tires on back roads. It has been a great bike for me!
The Cruiser D3 ebike came timely, the box was an excellent shape, protecting the bike and the delivery service put it right up against the garage door. Great first initial impressions with Himiway. Assembly instructions simple and straight forward, went together like a charm.
What I like is that the keys arrived in 3 weeks and the copies are very original.
