Contact details

FAQs

Sales service support : service@himiwaybike.com

After-sales tech support : customers@himiwaybike.com

Phone number : 1-816-399-3680

Hotline : Monday - Sunday 9 a.m. - 6 p.m. PT

Warehouse address: 3553 Placentia Ct, Chino, CA 91710

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Help Center

Before Purchase

Error codes, power issues, adjustments, maintenance tips, and general product support.
After Purchase

Frequently questions about ebike fitting, payments, and other FAQs.
E-bike Info

General info about batteries, motors, brakes, tire sizes, accessories, and other ebike parts.
Tools and Instructions

Download the owner's manual, watch the assembly video, and learn how to operate your Himi.

Before Purchase

  • FAQs
  • Payments