1. LIABILITY
We are only liable to you for losses suffered by you as a direct result of our breach of these terms and which are reasonably foreseeable. Our liability for such losses shall not exceed the amount of the purchase of our products that caused such losses. We are not liable for any other losses. And our liability is only applicable to the original owners.
These terms DO NOT exclude or limit our liability (if any) for:
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(1) Death or personal injury caused by our gross negligence;
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(2) Fraud;
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(3) Fraudulent misrepresentation;
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(4) Any matter that would be illegal for us to exclude or attempt to exclude our liability.
2. TERMS OF COURTESY
We pride ourselves in being nothing but respectful, kind, patient, friendly, and all other pleasant terms that could fit in the mix, and it is critical that those things are returned to our team by customers.
As a product and service provider, we hereby promise never to use inappropriate or disrespectful language to any customers. And that is a promise that we expect to receive from our customers in return.
We understand that something may have gone wrong and seriously affected the functions for your daily use, or even intercepted your payment process, when you shoot an email to our customer service department. We also understand that these potential issues can be really frustrated and sometimes rise your anger. However, vulgar language towards our staff is NOT TOLERATED. We will offer a warning if this occurs, after which we do reserve the right to refuse service, terminate your account, issue refunds, void warranties, or cancel orders, each at our sole discretion. If this decision is made it is final and CANNOT be withdrawn.