I stupidly rode my new Cruiser through some water that was deep enough to get the bottom bracket wet. I'm an experienced rider and I know that means the BB will soon be needing replacement. Sure enough, couple days later it's wiggling slightly. Still ride-able but needing replacement. It's a non-standard size due to the wide tires, no regular bike shop stocks them and I wasn't sure the exact sizing. So I emailed Himiway customer support, got the answer a day later, along with ordering instructions. $28 bucks, a fair price, including shipping. Waited a few weeks for shipping but it arrived and we are back at 100%. Good job Himiway!